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Sacmi Portal for Aftersales and Customer service Excellence

Integrated on-line eco - system for efficient management and improved performance of SACMI equipment

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Sacmi applies the “Smart Factory” concept at every stage, from product development to after-sales assistance and support. Advanced on-line services and tools help you manage and maintain your assets for lifelong performance.

Sacmi support at your service, in just one click

Sacmi Portal
Sacmi manual

Every SACMI machine manual
Always updated, always on line

Access to dedicated folders with all the technical documentation for your machines. anywhere, anytime.

FIND OUT MORE ABOUT THE SACMI E-DOCS SERVICE
Sacmi spare part

The right spare part,
at the right time

Browse through the machine tables and figures for your installed base, identify relevant parts to maximise line uptime, select and order via streamlined, customizable procedures.

DISCOVER SACMI E-SPARES SERVICE ADVANTAGES
Sacmi assistenza

Access the advantages of an always-available assistance
service provided directly by Sacmi technicians

Sacmi technicians are always at your disposal to ensure fast problem-solving and optimisation of all your procedures.

read more on Sacmi E-support service solutions
Sacmi manual

Training on advanced technical solutions,
for ever-better performance.

On-line Sacmi know-how is updated directly by the system designers themselves to ensure your technicians receive continuous training.

find out more on Sacmi E-learning service
Sacmi spare part

Access fast-track orders and simplified procedures
with online payments

Real-time order activation thanks to payment via credit card, including cards not registered with main debtor.Save on commission costs and optimise administrative procedures.

read more on Sacmi E-pay service
Sacmi assistenza

Constantly accessible database,
for smoother administration

Login to dedicated on-line area and get access to your orders’ database and all your invoices. Reduce lead times on offers and orders and better plan your re-order procedures.

learn more on Sacmi E-invoice service