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Sacmi Portal for Aftersales and Customer service Excellence

An integrated online ecosystem for efficient management and improved performance of SACMI equipment

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Sacmi applies the “Smart Factory” concept at every stage, from product development to after-sales assistance. Advanced online services and tools help you manage and maintain your assets for lifelong performance.

Sacmi support at your service, in just one click

Sacmi Portal
Sacmi manual

Every SACMI machine manual
Always updated, always online

Access to dedicated folders with all the technical documentation for your machines. anywhere, anytime.

FIND OUT MORE ABOUT SACMI’S E-DOCS SERVICE
Sacmi spare part

The right spare part,
at the right time

Browse through the machine tables and figures for your installed base to identify the right parts for maximising line efficiency. Select and order via streamlined, procedures that can be personalised.

DISCOVER THE ADVANTAGES OF SACMI’S E-SPARES SERVICE
Sacmi assistenza

Access the advantages of an always-available support service provided directly by Sacmi technicians

Sacmi technicians are always at your disposal to ensure fast problem-solving and optimisation of all your procedures.

DISCOVER SACMI’S E-SUPPORT SERVICE SOLUTIONS
Sacmi manual

Training sessions for all state-of-the-art technical solutions to constantly improve performance.

Sacmi’s know-how is always online and updated directly by the system designers to ensure your technicians receive continuous training.

FIND OUT MORE ABOUT SACMI’S E-LEARNING SERVICE
Sacmi spare part

Access fast-track orders and simplified procedures for online payments

Pay with a credit card to activate real-time order activation. This includes cards that are not registered to the main debtor. Save on commission costs and optimise administrative procedures.

DISCOVER SACMI’S E-PAY SERVICE
Sacmi assistenza

Complete access to the invoice database, making administration procedures easier

Login to the dedicated online area for access to the database with all your invoices. This reduces lead times and helps you better plan offers and orders.

FIND OUT MORE ON SACMI’S E-INVOICE SERVICE